Caffeine Care
Tailor made packages to keep the coffee flowing.
Caffeine Care is our new operating model for equipment service and maintenance.
It moves us from reactive repairs to proactive protection.
It sets one clear, company-wide standard for how we care for our customers’ machines.
Caffeine Care Plans
Recommended for small low volume office settings.
What's Included:
Annual Front End Service
Mid Year Service Check
2 x Filter Exchange
Compliance (PSSR)
Emergency Callout
Labour for Machine Faults
Annual Cleaning Supplies
Machine Parts
Recommended for hospitality and high volume settings. (T&C's Apply)
What's Included:
Annual Front End Service
Filter Exchange
Compliance (PSSR)
Emergency Callout
Labour for Machine Faults
Annual Cleaning Supplies
Minimum recommended for low volume hospitality or large office settings.
About Caffeine Care
Caffeine Care is our structured service and maintenance programme designed to keep your coffee equipment performing reliably.
It moves your servicing from reactive repairs to proactive protection, reducing downtime and keeping your machines performing at their best.
With Caffeine Care you benefit from:
- Preventative servicing from our specialist engineers
- Priority response when faults occur
- Clear and structured care for every machine we support
- Predictable service support and planned maintenance
- Reduced downtime and improved machine performance
Caffeine Limited is the UK’s leading Turnkey Premium Coffee Partner.
We offer an extensive selection of machines from top manufacturers in Switzerland, Italy, and America, ensuring you have the best equipment to meet your needs.
Our dedicated Nationwide Service Team is here to assist you, no matter where you are. We’re always ready to provide the support you need.
We offer a wide range of coffee blends including decaf. From our signature Caffeine Coffee brand to a custom-branded blend of your choice, we have the perfect options for you.
With our full barista training support programme, we can ensure your servers are well equipped to deliver outstanding service.
Quality, pride, and passion defines our approach. We believe in delivering exceptional service. Your experience matters to us.
Why Caffeine Care
Our studies show that customers who opt for one of our Service Plans experience a 50% reduction in labour costs, because of the reduction in emergency repairs. This translates into a 30% reduction in overall service spend.
Without a structured care plan
- Reactive repairs
- Unpredictable labour costs
- Higher service spend
With a structured care plan:
- Reactive repairs
- Unpredictable labour costs
- Higher service spend
Interested in Caffeine Care?
Request a quote
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